FREQUENTLY ASKED QUESTIONS

STAGE 1 : START WITH A DESIGN THEME

When is a good time to start thinking about Interior Design for my newly-bought home?

We believe that it is best to start with the design process 3 months before possession.

How do I get started with Interior Design?

You need to select a theme to get started with Interior Design. This is only a start point as it helps us understand your design needs and preferences better.

What happens after I have selected a theme?

Once you have selected a theme, our Customer Experience Representative will co-ordinate with you for the following:
a) Complete a small questionnaire, and share your floor plan, so we understand your design needs better.
b) If you don’t have a floor plan, or if your home has undergone significant changes from the floor plan, we will send across our Structural and Design Engineer, to measure your home and take dimensions and photographs.
c) We will map the theme to your floor plan and show you a Virtual Reality 3D walkthrough.
d) Rough total cost and room-wise breakup will be shared.

What kind of homes are your design needs best suited for?

Our design themes can be scaled and mapped to your home’s floor plan, no matter what type of home it is. We will design anything from 1 BHK, 2 BHK, 3 BHK, 4 BHK, Villa projects to independent homes.

What if I want only my kitchens and wardrobes designed & implemented?

We are happy to design and implement only your kitchens and wardrobes as well

What if I don't like any theme on your website?

You can send us image references of what you like and what you have in mind, if none of our design themes appeal to you.

Is there anything you don't do as Interior Designers?

We only undertake design of homes that at least need kitchens and wardrobes. Anything less than this, and we usually don’t do.

I stay outside Vadodara. Will you be able to design my home?

We extend Design support across Vadoadara, while Implementation assistance is limited to operational presence of our online and offline vendor partners.

STAGE 2 : CUSTOMISE DESIGN THEME

Can I customise and personalise the 3D design?

Yes! You can customise your home till you are truly, madly,deeply happy. To customise, you only need to pay us a 10% advance (non-refundable) against the estimated Implementation Cost. We will then assign a designer to your home, to hand-hold you with customisation, and help bring your dream home to reality.

Can I mix and match between themes, to design my dream home?

Absolutely! We allow you to have a fusion of themes mapped to your home. However we recommend you stick to a single theme to maintain a uniform look throughout your home. The Interior Designer assigned to you, will help you pick and choose elements that appeal to you the most, without compromising on the overall homogeneity of the Interior Design theme.

What if I want to get only one room customised?

The bare minimum order that we accept is for kitchens and wardrobes. Anything less than this, and we don’t usually accept.

What if I do not like some of the products in the design? Will you substitute that with different products?

Yes, of course. Your happiness is at the core of all customisation efforts. So if you don’t like something you see, then we will substitute that with any alternate product that you want.

Can I see the product specifications during the Customisation stage?

Once you confirm you are 100% happy with the design, we will provide you with a Bill of Materials/ List of Products in 2 days’ time. You will find the product specifications for every product you see in the 3D Video, in this easy-to-order Bill of Materials.

Do you provide detailed drawings at the time of customisation?

No we don’t.

What if I want a particular type of bed or sofa? Will you help me with such requests after I receive the Bill of Materials?
Yes, if you have a specific requirement for a particular type of product, sure we can help you with that too. You can communicate your request to the designer specially assigned to you. You must however know that the product mentioned in your Bill of Materials, is the most optimum product for the design theme.
Is there a money back guarantee on the 10% advance?
When you pay us the advance of 10% (non-refundable), we assign a designer to your home. We are happy to customise until you are happy with the design. But if you choose not to implement with us, there is no refund at this stage.

STAGE 3 : IMPLEMENTATION & SUPPORT

What will be included in the BOM (Bill of Materials)?
The BOM will include the following: a) Product name b) Product specifications c) Thumbnail picture d) Partner Name e) Product price
Who are your partners?
Forza, Greenfly, Hettich, Jordyblue, Spacewood, SquareFoot, Asian Paints , Gilma , Sleek, Blum, Siemens and many others. We only work with the best and source only the best products for you.
Why shouldn't I go directly with your partners?
With our same price guarantee, the prices you pay for every product are the same as listed on our product sites. We are an end-to-end interiors solution provider (and not just a wardrobes-only, kitchen-only player). So the unparalleled benefits of a free personal designer, free visualisation, free project manager, are the benefits you would receive only when you transact with us.
Will the price of the product be the same, whether I buy from you or directly from your partner?
Yes, we have the exact same price as our partners. Our promise is to be as transparent as possible when it comes to product purchase
What if I already have a sofa? Do I have to order that because it is there in your design theme?
No! Any product that you don’t need can be knocked off your final Bill of Materials. Which means, your Final Cost of Implementation will come down by that much.
At what stage will my 10% advance be adjusted?
Every product ordered will entitle you to a 10% cash back. The cash back will be processed within 14 working days from the date of purchase.
What if any of the products in the design theme are not available?
All unavailable products will be replaced with options that will not compromise the original aesthetic of the design.
How much will the design in the 3D Video cost to implement?
The cost of implementing a design theme ranges between 4 to 8 lacs for a 2 BHK home. However, when we are customising your home, one of the key considerations will be your budget. So designing your home, shouldn’t necessarily cost you the moon.
What does the Implementation Cost include?
Our design themes can cost between 4 to 8 lacs for a 2 BHK home.At the lower end of the design offering, for 4 lacs – you get kitchens, wardrobes, wallpapers, and wall art. At the higher end of the design offering, for ₹8 lacs – you get every single thing that you see in the 3D video. This cost however, does not include the tiles, bathrooms and any other electrical equipment that you see.
Will my home look exactly like how it looks in the 3D video?
All the products and elements used in the design are actual products that we source through our online and offline vendor partners. So yes, your house should look exactly like the one you see in the 3D video.
How long will Implementation take?
For partial home – 45 days For full home – 60 days
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